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Contact us at Terumo Heart, Inc.


Terumo Heart, Inc. is dedicated to providing best-in-class customer service to our patients, doctors and hospitals. We strive to accommodate the needs of our customers, and to make helpful resources available to them.

Our customer service representatives are available 24 hours a day, 7 days a week to respond to any needs or concerns. We maintain facilities in the following locations:


Global Headquarters
Terumo Heart, Inc.
6190 Jackson Road
Ann Arbor, Michigan 48103
Phone: 800-262-3304

Customer Service
Phone: 800-803-8385

Terumo Corporation

Head Office
Tokyo Opera City Tower
20-2, 3-chome, Nishi-Sinjuku, Shinjuku-ku, Tokyo, 163-1450, Japan
Phone: +81-3-6742-8500